If you are using the Waiver functionality, there are a few options for your guests to sign your venue's waiver.
- After they purchase a ticket through an online Checkout
- From the link on the email confirmation
- From your website
- Upon arrival using a waiver kiosk
Learn more about creating a Waiver here.
If you currently do not have this feature and would like to have it activated, please contact ROLLER Support.
After they purchase a ticket through an online Checkout
When a guest purchases a product online which requires a waiver, they are automatically prompted to sign a waiver once the transaction has been completed.
On the Thank You page, there is a button to Sign Waiver which takes the guest to the Waiver page.
Read more about how to set your product to require a waiver to be completed here.
Confirmation email
When a guest purchases a product online that requires a waiver to be completed, the email confirmation sent to them will include a section to remind them to sign a waiver.
From your website
In the Venue Manager, you can obtain a direct link to the Waiver page for you to link to your website. This way, your customers can fill out a waiver whenever they want, even before they have purchased a ticket:
- In the Venue Manager, select Settings and then Waiver details
- Click Get waivers link on the top right corner
- A pop up will give you the option to copy the link of the online Waiver address
- Link to this URL from you're website
Waiver Kiosk
Follow the steps below to get the link to your Waiver Kiosk from Venue Manager:
- In the Venue Manager, select Settings and then Waiver details
- Click Get waivers link on the top right corner
- A pop up will give you the option to copy the link of the Waiver Kiosk address
- Paste this URL inside of Google Chrome on the device you're using as a Waiver Kiosk
If you want to find out more about activating Waiver Kiosks for your venue please submit a request to ROLLER staff.