Our payment terms are 7 days from invoice issue date. Read on to find out what will happen if invoices are not paid on time.
ROLLER automatically detects payments outstanding and received through our accounting system, XERO. If our system indicates that your invoice is Overdue (meaning that it has not been paid by the due date), we will send you a reminder email outlining what will occur in the event that payment is not made immediately. The email will also include a direct link to both pay and download the invoice for your records.
Unless you have arranged a separate payment agreement with a ROLLER representative, the table below outlines how a late payment will affect your ROLLER Platform and/or Website:
ROLLER Platform/Website access reinstatement
As it may take a few days for payments to be processed, please send us the payment remittance advice as soon as payment is made to ensure that your account is updated in a timely manner. Your access will be reinstated within 24 hours of payment being received.
Late payment fee
In the event that your invoice is outstanding for more than 30 days, a 5% late fee will be applied each month until full payment is received.
For all billing and invoicing queries, please contact firstname.lastname@example.org.