From time to time, you may need to update a digital gift card a guest has purchased. In this guide, you'll learn how to edit gift cards.
Find the gift card
- From Venue Manager, go to Products > All Products.
- For the particular gift card product, select the options menu (3 dots), then select View gift cards.
- Search for the gift card ID you want to edit.
- Select the options menu for the gift card, then select View gift card.
The gift card item details open. From here you can edit the gift card.
Edit the gift card
From the Items tab for the booking, select the edit icon (pencil) in the right-side panel for the gift card item.
Once you've made changes, select Save to make these changes live.
Any changes made to a gift card is recorded in the Item activity stream.
Any changes to balances only update in ROLLER and on digital gift cards. Physical gift cards can't be amended once issued but its status can be checked on ROLLER POS or in Venue Manager.