This article will show you how to change staff passwords and POS PINs.
In this article:
Overview
Changing a password
Changing a POS PIN
Overview
The password is used to sign in to your ROLLER account and access ROLLER apps that you have permission to access.
The POS PIN is a numeric access code assigned to a staff account. You can use it to quickly unlock and access an active ROLLER POS device. If a staff account has administrator or manager privileges, they can use their POS PIN as a Manager Code to authorize refunds, custom discounts, and more in ROLLER POS.
Changing a password
- In Venue Manager, navigate to Settings > Staff. A list of all staff accounts will be displayed.
- Click on the 3 dots on the right hand side of the staff account you want to edit > select Edit.
- Scroll down to Security.
- In Password, click send reset link.
An email will be sent to the staff member inviting them to reset their password.
Changing a POS PIN
For security purposes, we recommend changing staff POS PINs regularly and informing staff not to share their individual PINs.
- In Venue Manager, navigate to Settings > Staff. A list of all staff accounts will be displayed.
- Click on the 3 dots on the right hand side of the staff account you want to edit > select Set POS PIN. A pop up modal will appear.
- Enter a new POS PIN or leave empty to remove an existing POS PIN.
- Once finished, click Set POS PIN.
When a POS PIN is updated, the staff member will receive an email confirming their new POS PIN.