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Create an add-on

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Add-ons are created to be sold alongside passes, for example as an upsell or a special offer. These cannot be sold online without a pass.

This article shows you how to create an add-on.

Create an add-on

  1. From Venue Manager, go to Products > Create product.
  2. Select Add-on.
  3. Complete the product details:
    • Product name (required)
    • Short and full description
    • Terms and conditions
    • Select Upload file to add a thumbnail image for your add-on. 
    • Select a reporting category from the drop-down menu (optional).
    • Select all product categories that apply.
  4. Choose which days the add-on can be booked:
    • Bookable for any day (highly recommended)
    • Only on certain dates. You must select specific or recurring dates.
    • Select the override text checkbox to customize the text that appears on the guest email confirmation and PDF ticket. 
  5. Select the Tax for the add-on from the drop-down. This is preset to the default tax set in taxes and fees, but you can customize it for an add-on product by selecting one of the other options in the drop-down menu.
  6. Answer the product attribute questions to set pricing, quantities and resources (if applicable) for your add-on.
    • Select Yes or No for each question.
    • Complete the additional options that appear based on your answers. 
  7. If you selected Yes to different varieties in the previous step, add your varieties:
    • Complete the relevant details such as price, quantity (qty), qty per day and/or resource.
    • Click the more options menu (three dots) for more advanced settings such as:
      • Add a variation image: Use an image other than the main image set.
      • Has user-defined cost: This should be used for POS only items as it lets your POS operator set the price.
      • Reporting category: Set a specific GL code/reporting category to this add-on variety.
      • Tax override: Select a specific tax rate for this add-on variety and check Tax inclusive if it applies.
    • Click Add another variety to add more varieties. To remove a variety, click the Delete icon (trash icon).
  8. Click Save.

Your add-on is ready to be added to your standard or session passes.

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