This article will outline how to create an Open product and how to process a transaction in POS using an Open Product.
Create your Product
Hover over Products and select Create product
On the Products page and select the Add-Ons option
Fill in the details
- Name - for example, set the name to Open product
- Description - this is optional
- Add an Image - (optional) we recommend adding this to clearly distinguish your Open product from other passes or Add-ons
- Product category - this is optional
- What type of Add-on? - this must be set to Open product
- Tax - select from the drop-down menu


Save Product
Click Save to finalize the creation the product

How to use Open products
Head to POS
Add the Open product to your POS menu options and follow these instructions should you need to use it:
- Select Open product from the POS
- Type in the price
- Optional: write a note to describe what is being charged or the scenario this is for. Please note - this note can only be seen on the receipt, it does not reflect in reporting
Press 'Apply' and select one of the payment options to continue and finalize the transaction

Example Scenario
You may choose to use an Open product as a way to record revenue coming into your POS tills for reporting purposes. An example could be arcade, locker or massage chair revenue. You can create an Open product, name is Arcade Revenue, in this scenario the tax rate should be set to 0%. In the POS, select the arcade revenue product, enter the amount of revenue you have and complete the transaction to enter the cash into your till. As you've given your open product a specific name you will be able to easily identify these transactions in your reporting.