A Session pass contains Schedules that define the venue's opening and closing hours on a particular day as well as the ticket types available for each time slot.
There might be a scenario which requires editing the existing schedule to extend or restrict your opening hours or change the ticket types sold for a particular date. For example, you might close early on a public holiday, or maybe you would like to sell an additional ticket type for a special event.
This article outlines how to add a one-off schedule to your calendar. For information on how to first add a new ticket type please see this article.
Edit your existing product
From the Products page, click the more button of the product you want to edit and select Edit.
Once in the sessions product configuration, make sure your calendar is visible, you can toggle the calendar in and out of view by clicking the Calendar button located in the top right
Add a one-off schedule
- Click on the date you wish to edit on the calendar.
- A pop-up will ask you if you would like to create a new schedule for this day; click Continue
- Your selected date will be added as an exclusion date to whichever schedule it previously belonged to
- A new schedule is created for this day using the same setup as the day had previously. You can add, edit or remove sessions or change the ticket types available in your existing time slots. To find out more about adding sessions see the article here.
- Click Done
Save changes
Click the 'Save' button located towards the bottom of the page
