Packages allow a venue to sell products made up of multiple products, for example, a birthday party for 10 guests, 3 pizzas and a birthday cake.
This gives you more granular reporting on which items have been sold and the revenue can be split out into different verticals within the one product combo being purchased.
With the example of the birthday party package, you would be able to see exactly how many pizzas have been sold, rather than just the number of packages, and if pizzas fall into their food reporting category, they can split that revenue out.
Notes about using packages
- Packages can only include one session ticket type per variation.
- Packages may appear sold out or unavailable depending on the availability settings of the products configured inside the package.
- The membership product type is not supported in packages.
- In the online checkout, packages without sessions will look the same as standard passes and similarly packages with sessions will look like session passes.
- In ROLLER reports, revenue generated from package sales are allocated to the items within the package. See below for more information.
How do package orders appear in Venue Manager?
From the Order tab for a booking, each line represents a product in the package the guest has booked.
How do package purchases appear on receipts?
Any receipts sent from Venue Manager split out the package items into a line each.
How is revenue reported with packages?
Revenue generated from package sales are allocated to the items within the package based on the item costs set in the package product setup.
All reports which display revenue by product will have those sales allocated in this way. No revenue will be attributed to the package itself, rather the items inside it.
Use the Detailed Product Sales report to show the value of the transactions and the break down per individual item in the package.