Tyro is a payment terminal that integrates with ROLLER POS in Australia. In this article, we cover the integration steps.
Setting up Tyro terminal
- Plugin the Tyro terminal into power
- Ensure the SIM card is installed; it is placed behind the battery under the back cover
- Once the startup screen has finished, if it is a new Tyro, it will need to be activated - call the number shown on the Tyro screen (1300 966 639)
Tyro modes
Tyro terminals have two modes depending on the use case; integrated mode & standalone mode.
Integrated mode (preferred)
This allows ROLLER to send payment details to the Tyro terminals automatically leaving less room for human error
Standalone Mode
This allows the POS operator to manually key in the amount of each card transaction into the Tyro terminal before accepting payment.
Follow the steps in this article for guidance on switching modes
Integrating your Tyro terminals
Please ensure you've followed the setup steps and your Tyro is in Integrated mode before continuing:
1/ Find the Merchant ID and Terminal ID of your Tyro terminal
- To find the ID's press the Menu button
- Press Configuration (5)
- Enter the password. The password should be 7655 unless it has been changed. Contact Tyro support if you don't know the password
- Press OK
- Select Integrated EFTPOS (1)
- Select Pair with POS (2)
- Then both ID's will be displayed. Keep note of these IDs as you will need them in the next step.
2/ Configure the Hardware settings within ROLLER POS
- Login to ROLLER POS
- Click More in the bottom-left corner
- Click Settings
- Click Hardware
- Ensure Offline Card Payment is set to No
- Enter the Merchant ID (MID) and Terminal ID (TID) information you attained earlier. If these fields do not appear please contact ROLLER support
- Click Save Settings button on the bottom-right corner
3/ Pair POS with Tyro
- On the Tyro keep pressing the red button until you reach the home menu
- Press the Menu button
- Press Configuration (5)
- Enter the password. The password should be 7655 unless it has been changed. Contact Tyro support if you don't know the password
- Press OK
- Select Integrated EFTPOS (1)
- Select Pair with POS (2) on the Tyro & at the exact same time click Pair with payment terminal button in ROLLER POS
Sometimes this sync may not work as it is fickle. Continue clicking retry on the Tyro and clicking Pair with payment terminal button within ROLLER POS until it works. When successful you will see a popup appear in ROLLER POS confirming the terminal is now synced. - Press Done on the Tyro.
- On the POS you must click Save Settings or it will not work
Testing your Tyro integration
To test your integration simply put through a test transaction in ROLLER POS & choose card as the payment type. If it's working correctly the transaction amount should automatically appear on the Tyro ready for the guest to pay.
