In this article, you will learn how to send an email to the booking holder or log a phone conversation related to a booking using the booking's activity stream in Venue Manager.
Pro feature and above
Send guest emails and log guest calls with a Pro plan and above. To upgrade, contact your account manager or the support team.Pricing page
Send guest emails
When sending guest emails from the booking's activity stream, the emails are identified as coming from your venue name in ROLLER.
- From Venue Manager, search for and select a booking.
- Select the new email icon from the top of the Activity tab.
- Type in the subject and the email content.
- Select Send. The email will be sent to the booking holder.
- Filter by Email to see all emails sent from here.
Log guest calls
- Select the phone icon from the Activity tab.
- Type in the notes from the conversation.
- Select the Log call button to save your notes.
- Filter by Calls to see all logged calls.