In this article, you will learn how to download and install the Mobile Check In (MCI) app on your Android device so you can begin using this feature.
While any mobile device running Android 8.1 to 11 is supported for manually retrieving and checking in bookings, we can only guarantee compatibility and support with the following devices:
- Urovo i6310TGW
- Urovo DT50
These devices include embedded scanning hardware that enables redeeming guests at high speeds and with ease.
Before you can download the MCI app, contact your account manager or our support team to confirm that your venue meets eligibility requirements and your subscription has been updated to include this feature.
Download and install
- Uninstall all previous versions of MCI app (if applicable).
- Reboot the device.
- Download & install the mobile check-in app from the Play store.
- The app will now be installed. It is recommended that the MCI app be given an icon in the home screen of the device for quick access.