The Mobile Check-in app (MCI app) is a paid add-on feature. Before you download the MCI app, contact our support team to confirm that your venue meets eligibility requirements and your subscription has been updated to include this add-on feature.
In this article, you will learn how to download and install the MCI app on your Android device so you can begin using this feature.
ROLLER only supports the MCI app on the following Android devices running version 9:
- Urovo i6310TGW
- Urovo DT50
These devices include embedded scanning hardware that enables redemption of guest bookings at high speeds and with ease.
Download and install
- Check if your device aligns with the Android version 9 supported devices (outlined above).
- Uninstall all previous versions of the MCI app (if applicable) on your Android device.
- Reboot the device.
- Download & install the mobile check-in app from the Play store.
Once you've installed the app successfully, it's recommended that you create a MCI icon on the device's home page to access it quickly.