To help your venue and team reopen, we've compiled an essential onsite reopening guide and POS training resource to help you get up and running as fast as possible with ROLLER.
To get access to the resource, please submit a support ticket requesting the C19 Ready To Reopen Resource and we will send the resource to you.
The document is made up of 4 sections:
C19 Summary + Checklist
In this section, we provide a centralized checklist area where the General Manager can document and prioritize any new government regulations for your venue.
This section is broken down into different categories (e.g. Account Review, Hardware, Operational, Reopen day), each with their own set of tasks for you to review. Each item that is ROLLER related is also supported by comprehensive articles, taken directly from our Knowledge Base, that will let anyone jump in and help in no time.
POS Training Resources
The following area, includes a detailed POS Training checklist. Great for those who may be new the team or want to do a refresher, please find a few examples in the below screenshot.
Entry Flow Suggestions
As part of the government regulations, you may need to make some adjustments to your entry flow which will impact your processes and your guest experience. Hence, it is important you review and adjust your entry flow accordingly.
We have provided a suggested entry flow and outlined what updates you can make to align to the general regulations that we expect to be enforced (eg. Low to zero contact experience).