In this article, you will learn how to identify the specifications of your computer or tablet to see if it meets our minimum hardware requirements to run ROLLER POS or Self-Serve Kiosk.
ROLLER does not provide ongoing support for hardware used by venues. Venues should engage an IT/hardware consultant to assist them. For any general hardware queries, submit a ticket to get in touch with our hardware team.
Check your operating system, processor and memory / RAM
- To find the specifications of your device type dxdiag into the Windows search bar
This Windows search function will only be available on Windows devices. If you're using an operating system that's not Windows, your device will not be compatible with ROLLER POS. - Click dxdiag to open application
- Click Yes
A popup will then appear with information showing your operating system, processor and memory.
Check storage
Learn how to check the storage on your Windows device.
Check internet speed
To identify if internet performance meets minimum requirements, visit https://www.speedtest.net/ from a device located at the venue and perform a speed test.