This article will outline the requirements for using wristband printers with ROLLER POS, as well as FAQs.
Wristband printer requirements
- Operating system: Windows 10
- Supported printers:
- Preferred: Zebra ZD510-HC
- Zebra ZD410
- See FAQ for comments about other printers
- Template size: 1'' x 9'' to 11'' (25 mm x 228 mm to 279 mm)
The dimensions of your wristband paper can be slightly larger however the size of the template is fixed so you will have blank spaces. If your paper is too small, parts of the wristband text may be cut off.
Supported pass types:
Session passes only.
Standard passes, packages & annual passes are not supported for wristband ticket printing.
- Venue logo asset in Venue Manager
- Waiver Name
- Pass name (not ticket type name)
- Session start & end time
- Session date
- QR code of ticket ID number for check-in
Customizing your wristbands:
The wristband template printed by ROLLER is fixed and cannot be customized or configured, however by using custom wristband paper rolls you are able to add your branding to the paper itself. When designing your wristband paper, please be careful around the placement of images & text on the paper to ensure readability when the ticket template is printed over the top.
Wristband printing FAQs
Wristband ticket printing can’t be enabled/disabled for specific ticket types within the same pass.
ROLLER will print to a specific wristband printer based on the end time of all session products which have been set up for wristband printing. This will apply to all POS devices and each session end time needs to have a printer name entered in order for POS to be able to print.
Yes, you can connect each POS to as many wristband printers as you need. POS will then print to whichever printer has been configured within Venue Manager based on the end time of the session pass for which you are printing a ticket.
Note that it is not possible to print to different wristband printers based on any other conditions, such as for different product names or different resources. The printer from which the wristband is printed is determined only based on the session end time.