The Guest Experience Score (GX Score) is a powerful sentiment analysis tool you can use to collect, analyze and action guest feedback. The GX Score offers your guests an opportunity to provide feedback on their experience at your venue, giving you a rich understanding of why your guests loved their visit, where you can improve and how to make each visit better than the last.
Grow your business with guest experience insights
Unlike other survey tools, the GX Score has been specifically designed for experience-based businesses and seamlessly integrates with your ROLLER sales and booking information. This means you can get guest feedback for specific experiences, products, sessions, venues and more.
In a few clicks, you'll be able to unlock valuable insights from your guests to drive repeat visitation and grow your business. Simply customize your survey, publish and surveys are automatically sent to guests after their visit. You can also share your surveys by URL or QR Code.
To get the most value out of the GX Score, check out the following articles: