Getting started checklist

Get set up to start selling!

Play the video for some quick tips to help you get started ...

How do I get started?

From Venue Manager, go to Getting started. Follow the steps and resources to get up and running with the ROLLER platform!

Key resources for each step are also provided below:

Set up your account

Get started by configuring your account settings

• Add your key account settings
• Add your brand logo and colours
• Create staff members
• Create a waiver
• Collect your guest feedback

Get ready to sell

Create your products and sales channels ready for launch

• Create your locations
• Create your products
• Create your checkout
• Create your POS devices

Practice using ROLLER

Practice the most common daily tasks

• ROLLER Academy: POS and Venue Manager essentials
• Training checklist
• ROLLER playground

Get ready to take payments

Do some final checks for a successful go-live day

• Prepare and check your hardware
• Add your checkout to your website

Helpful resources

• Online payments guide
• Hardware audit guide
• Minimum hardware requirements
• End-to-end setup checklist
• Pre-launch checklist

Common scenarios

Take a look at these common scenarios and learn more about how to use ROLLER effectively. 

• Create your schedules: Common session pass scenarios
• Create your schedules: Party session pass scenarios

Get support

Need more help? Search or navigate to the topic that you are looking for in this Help Center. You can also access relevant Help from within ROLLER.

If you need further assistance than what is provided in ROLLER and our Help Center, please submit a support request.

To see what level of support you have access to, review our Contacting support FAQs.