Getting started checklist

Get set up to start selling!

Play the video for some quick tips to help you get started ...

How do I get started?

From Venue Manager, go to Getting started. Follow the steps and resources to get up and running with the ROLLER platform!

Key resources for each step are also provided below:

Set up your account

Get started by configuring your account settings

• Add your key account settings
• Add your brand logo and colours
• Create a waiver

Get ready to sell

Create your products and sales channels ready for launch. Invite your team so they can start learning how to use ROLLER.

• Create your resources
• Create your products
• Create your checkout
  • Progressive Checkout
  • Legacy Checkout
• Create your POS devices
• Create staff members

Practice using ROLLER

Get your team ready to use ROLLER. Learn day-to-day use in ROLLER Academy and practice in your Playground.

• ROLLER Academy: POS and Venue Manager essentials
• Training checklist
• ROLLER playground

Get ready to start transacting

Do some final checks for a successful go-live day

• Prepare and check your hardware
• Add your checkout to your website
• Set up your GX Score survey to collect your guest feedback

Helpful resources

• Online payments guide
• Hardware audit guide
• Minimum hardware requirements
• End-to-end setup checklist
• Pre-launch checklist

Common setup use cases

Take a look at these common use cases and scenarios to learn more. 

• Common party product scenarios
• Common schedule scenarios for session passes
• Common schedule scenarios for parties

Get support

Need more help? Search or navigate to the topic that you are looking for in this Help Center. You can also access relevant Help from within ROLLER.

If you need further assistance than what is provided in ROLLER and our Help Center, please submit a support request.

To see what level of support you have access to, review our Contacting support FAQs.