Getting started checklist: Quick start guide

Get set up to start selling!

Once you've activated your account, log in to ROLLER and go to Venue Manager > Getting started. Then follow the steps and resources in the getting started checklist to help you get up and running with ROLLER.

For some tips and tricks in getting started, play the video. The getting started checklist steps and resources are also provided below. 

 

 

Set up your account

Get started by configuring your account settings

• Add your key account settings
• Add your brand logo and colours
• Create a waiver

Get ready to sell

Get your products and experiences ready to sell online or in person. Then invite your teams to start learning how to use ROLLER.

• Create your resources
• Create your products
• Create your checkout
  • Progressive Checkout
    Your venue must be using ROLLER Payments
  • Legacy Checkout
• Create your POS devices
• Create staff members

Practice using ROLLER

Get your team ready to use ROLLER. Learn day-to-day use in ROLLER Academy and practice in your Playground.

• ROLLER Academy: POS and Venue Manager essentials
• Training checklist
• ROLLER playground

Get ready to start trading

Do some final checks for a successful go-live day

• Prepare and check your hardware
• Share your checkout with your guests
  • Progressive Checkout
  • Legacy Checkout
• Set up your GX Score survey

Helpful resources

• Minimum hardware requirements
• Online payments guide
• ROLLER Payments: Identity verification process (KYC)
• Hardware audit guide
• Audit your POS
• Adjust your email and ticket templates

Common product & schedule setup tasks

Take a look at these common setup tasks for your products to learn more. 

• Create your party packages
• Create your gift cards
• Common party product scenarios (using session passes)
• Common schedule scenarios for session passes
• Common schedule scenarios for parties

Get support

Need more help? Search or navigate to the topic that you are looking for in this Help Center. You can also access relevant Help from within ROLLER.

For more in-depth learning, check out the videos in our ROLLER Academy.

If you need further assistance than what is provided in ROLLER, our Help Center and the ROLLER Academy, please submit a support request.

To see what level of support you have access to, review our Contacting support FAQs.