- Why is a membership discounting more than it should?
- Can I reprint a ticket or receipt from POS?
- Can I issue a gift card as a gift or donation?
- Can I apply a discount to one item only at POS?
- How do I create an open price product to sell at POS?
- How do I change the session duration once a session pass product has been saved?
- Why is Google Analytics missing data from ROLLER?
- Why is POS saying payment received, but the card terminal hasn’t taken any payment?
- How do I check that ROLLER Payments is depositing the correct amount of funds into our bank account each day?
- I can print test pages from my Windows device, but the receipt isn’t printing?
- What’s the difference between a standard pass and a session pass?
- Why is a standard pass not available in my online checkout?
- Why is a membership not available in my online checkout?
- Why is a session pass not available in my online checkout?
- I have added a product in Venue Manager, but it's not appearing for sale at POS
- I’ve updated images for all my product variations. How do I make these appear on my POS menus?
- I've updated images for all my ticket types. How do I make the images appear in the online checkout?
Selling online & in-venue FAQ
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