- How can I report on the total number of redemptions at my venue?
- Should I add tax to a gift card?
- How is revenue recognized for gift cards?
- What's the difference between tax collected and tax payable?
- How do I see the total sales that were made via our online checkout during a certain time period?
- How do I get the same data from my Daily Summary report for a week, month or year?
- Can I give a refund if the guest does not have a receipt?
- Why don’t our ROLLER Payments reports for credit card transactions match our bank deposits?
- Can I create custom reports & dashboards?
- Can I reactivate a canceled booking?
- When does a ROLLER product expire for recognizing revenue?
- Can I see a list of all bookings created by staff members?
- What is the difference between deferred revenue and accounts receivable?
- What's the difference between funds received and revenue?
- What's the difference between gross revenue & net revenue?
- Does changing reporting categories and GL codes impact historical data?
- How can I find out how many times a discount has been used?
- How do I cancel an invoice?
- What’s the difference between a stock and add-on product?
- How do I add products to an existing booking?
- Can I make my cash drawer open without printing a receipt?
- If I archive a product, will this impact bookings already in the system?
- Why does my ROLLER Payments card terminal's screen show a TAMPER error?
- How can I find membership redemptions in Venue Manager?
- I'm trying to log in to POS, but my password isn't working. Why?
- Why is my Playground not showing all my products and configuration?
- Why don't my sales figures match the funds received figures for the same day?
- How do I apply a tax exemption to a booking?
- What’s the difference between product categories and reporting categories?
- Why am I getting a session error when adding tickets to an existing booking?
Managing operations FAQ
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