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Start
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New to ROLLER
Get up and running with ROLLER. All the info you need to go from Step 1 to DONE!
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Launch your online checkouts
Configure how to sell your products online and take payments via your website.
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Launch your point of sale
Sell in person using ROLLER POS! Sell tickets from your front desk or items and stock via your cafe in your venue.
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ROLLER Payments
Set up ROLLER Payments or third party payment provider to accept payments online and in your venue.
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Hardware
Understand ROLLER's recommended hardware, learn how to configure your venue's equipment such as printers, cash drawer...
Ready to roll
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Product Configuration
This section covers articles that teach you about the different ROLLER products and how to set them up.
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Account configuration
Learn about managing your ROLLER account, staff access, branding, guests and more.
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Managing Bookings
Create, edit and manage your customer bookings at your venue including taking payments via Admin.
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Reopening Guidelines
We've compiled some essential resources to help you get up and running smoothly with ROLLER.
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Reporting
An extensive and in-depth look at the reports offered in the ROLLER suite.
Optimize your venue
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Marketing
Methods in collecting and analysing customer data and ways to promote marketing campaigns to your database.
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Integrations
Information about our API's and integrations with other third-party providers such as payment gateways, analytics and...
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Entry Management
Manage checks in and redemptions of tickets pre-purchased for customers on arrival.
Further support
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Billing
This collection refers to any questions in regards to ROLLER's Payment policy and invoices issued.
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Support
Can't find what you are looking for in Knowledge Base? Click here
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Customers FAQ
Frequently asked questions relating to your customers such as refunds or resending email confirmations.
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Popular questions
Promoted articles
- Restarting ROLLER Connect
- Create, edit or archive a discount
- Adding a new ticket type to your Session product
- Create a one-off schedule in a Session pass
- ROLLER Glossary
- Navigating ROLLER Venue Manager
- ROLLER Playground
- Reset your ROLLER password
- Notifications
- Customizing tax rates for specific products
- Contacting ROLLER Support