How can we help?
Ready to roll
Learn about your platform’s set up including setting up account details, branding and staff accounts.
This section covers articles that teach you about the different ROLLER products and how to set them up.
POS - Sell in person
Use ROLLER POS to sell tickets from your front desk or items and stock via your cafe in your venue.
BMS - Sell Online
Configure how to sell your products online and take payments via your website.
Create, edit and manage your customer bookings at your venue including taking payments via Admin.
An extensive and in-depth look at the Reports offered in the ROLLER suite.
This section focuses on the hardware configurations such as card machines, utilising ROLLER Connect and more.
Optimize your venue
Methods in collecting and analysing customer data and ways to promote marketing campaigns to your database.
A list and steps outlined regarding the integrations ROLLER have with other third-party providers such as Payment Gat...
Manage checks in and redemptions of tickets pre-purchased for customers on arrival.
This collection refers to any questions in regards to ROLLER's Payment policy and invoices issued.
Can't find what you are looking for in Knowledge Base? Click here
Frequently asked questions relating to your customers such as refunds or resending email confirmations.
- ROLLER Glossary
- Navigating ROLLER Venue Manager
- ROLLER Playground
- Reset ROLLER password
- Setting up Discount Codes
- Migrating products onto our Session Builder
- Adding a new ticket type to your Sessions
- Create a one-off schedule in Sessions
- POS templates
- Create a POS device
- Adjust items for existing bookings in POS
- How to make a Booking from Admin
- Using POS V2