Edit and merge guest records

This article will walk you through making changes to existing guest data and merging duplicate records. 

Edit a guest record

1. From Venue Manager, go to Guests > All Guests.
   
2. Search for your guest record by entering their Name or Email and press enter.
3. Once you've found the record select the options menu (3 dots), then select Edit.
   
   
4. Adjust the information or add any details as required. Data capture fields include:
   
   
   • Guest name
   • Email
   • Phone number
   • Include in the mailing list
   • Date of birth
   • Gender
   • Street address
   • State
   • Zip code
   • Suburb
   • Country 
     
     
     
     
5. Select Save to publish the changes.  

Merge guest records

For the scenario where a single guest has multiple records, you can merge these records.

1. Find the guest record you want to merge (refer to steps 1 & 2 of Editing a guest record).
2. Select the options menu (3 dots), then select Merge.
   
   
   
   
3. A pop-up prompts you to search for the other record you want to merge with.
4. All conflicting fields will be highlighted by a yellow exclamation symbol. You will need to choose from the drop-down menus which details you want to keep.
5. Select Merge guests. 
6. Select Yes, merge guest option to confirm. This action is not reversible.