In this article, you will learn how to add/update a stored payment method for our automated billing system.
You will continue to see an Update your subscription notification when signing into Venue Manager until you add a stored payment method.
Add a Stored Payment Method
Add a credit card as your stored payment method (recommended)
- In Venue Manager click your venue name in the top right corner
- Click Subscription & Billing
- Select Payment Methods
- Under the Credit card tab enter your credit card information.
- Click Add to confirm
Sign up for Direct Debit or ACH through your account:
- In your Venue Manager, click your venue name in the top right corner, then click Subscription & Billing.
- Select Payment Methods.
- Under the Direct Debit click pay with GoCardless.
- In the new pop-up window, enter your bank account details and billing address.
- Click Setup up Direct Debit/ACH to confirm.
If you require assistance storing a payment method, please contact our Billing Department by emailing firstname.lastname@example.org.