Install drivers for Worldpay (Vantiv) Lane 3000 USB card terminals

In this article, you will learn how to download & install drivers for Worldpay (Vantiv) Lane 3000 networked devices.

1. Download triPOS and Terminal Driver Software

1. Access the Lane 3000 driver and tripos file packages
2. Download the triPOS 5.21.0.0 SDK and the IngenicoUSbDrivers file within the folder.

2. Obtain Worldpay processing credentials (Account ID, Acceptor ID & Account Token)

When your Worldpay account was created, you should have been sent through your Account ID, Acceptor ID & Account Token. If you're unsure what your Account ID, Acceptor ID & Account Token credentials are please follow the instructions below:

1. Copy this link into your browser https://www.accessmyiq.com/ to access the myIQ login
2. Select the Self-service option to access your merchant details
3. Retrieve your express merchant details.  You can find them under the processing credentials tab. Please copy down your Account ID, Acceptor ID, and Account Token as these are required for future steps

If you're unsure how to log in to your IQ portal, please reach out to ROLLER Support or speak to your customer success manager for assistance. 

3. Install triPOS

1. Open File Explorer and navigate to Downloads 
2. Right-click on the triPOS 5.21.0.0 SDK and select Extract all
   If triPOS SDK is not appearing please try downloading again
   
3. In the window that appears, change nothing and click extract
4. In the window that appears, double click the triPOS Setup application to begin the installation
5. Agree to the License Agreement, then click Install
6. Click next through the setup wizard until you reach the configuration information page
7. Enter the Configuration Information that was retrieved through my IQ (Step 2), then click next
8. Click Install to apply the configuration information
9. Click Finish to finalize the installation process

4. Install Ingenico Driver

1. Open the file explorer and navigate to downloads
2. Right Click on the IngenicoUSBDriver folder and select extract
3. In the window that appears, change nothing and click extract
4. In the window that appears, double-click the IngenicoUSBDrivers setup application
5. Click Next until the USB Driver Parameters page appears
6. In the top Product ID dropdown box, select 0084 (Ingenico Lane3xxx), then click next
7. Continue to click next until you reach the Start Menu Folder page, then click install
8. Click Finish to finalize the Driver installation process

5. Configure triPOS.config file

Refer to this guide on how to configure the triPOS.config file.

 

6. Configure ROLLER Connect

If you're yet to download ROLLER Connect, you can find instructions here. 

If you have already downloaded ROLLER Connect, follow the instructions below to configure ROLLER Connect:

• Open the ROLLER Connect file:
  • For ROLLER Connect Windows Service, open C:\ProgramData\ROLLER\rc.toml using a text editor (ie Notepad) and a Windows account with administrator privileges.
  • For ROLLER Connect Legacy, open the task tray, right-click the ROLLER Connect icon > click Edit Settings ...
    
• Change Terminal type = "VantivTriPos"

• Change the following parameters found under "# Vantiv specific settings":

  • LaneID = 1

  • Address1 = "VenueName" (Example: "ROLLER World")
  • Address2 = "StreetAddress1" (Example: "1330 Scheels Drive #250)
  • Address3 = "StreetAddress2" (Example: "Sparks, Nevada 89434")
  • Address4 = "StreetAddress3" (Leave Blank)
  • PhoneNumber = "BusinessPhone" (Example: 61381033032)
  • AppID = "8328" 
• Click File > Save