Improve the guest redemption experience at your venue with Progressive Checkouts, by enabling guests to redeem their memberships and passes via their smartphone’s digital wallet app.
Your guests can now digitally store their memberships and passes in their Google or Apple wallets, allowing for quick and seamless redemption at your venue.
This article outlines how you can configure and customize the branding for your digital passes, located in your guests’ smartphone wallets.
When to use
If you want to modernize the ticket redemption experience at your venue, then give your guests the option to add their memberships and passes to their Google or Apple wallet.
Configure your memberships and passes for digital wallets
When this feature is enabled, you’ll have the option to configure how your venue’s memberships and passes will display in a guest's digital wallet.
By default, ROLLER will use your venue’s logo, and the configured color scheme from the brand and appearance settings, for your digital memberships and passes.
You can override the primary color displayed on your digital memberships and passes by following the steps below.
- From Venue Manager, go to Apps > Progressive checkout > Settings.
- Select the Add to wallet tab.
- Under Ticket color, you can override your venue’s primary color and add a new one of your choice.
Once you’ve made changes to your ticket color, you can instantly preview them in the section below.
From here, you can also Disable add to wallet by selecting the checkbox.
Can I change the logo displayed on my digital memberships and passes?
To override the logo, you will have to do so from your venue’s brand and appearance settings. Learn more
How can guests add memberships and passes to their digital wallets?
Guests will have the option to add their memberships and passes to their digital wallet in a variety of ways, after they’ve purchased a membership or pass online.
After a guest has purchased a membership (or multiple memberships), they will be able to add this product to their smartphone wallet from the membership ticket details page in the checkout.
Guests will also be able to add their memberships to their smartphone wallet from the membership email that is sent out separately when a membership is purchased.
After a guest has purchased passes, they can add these to their smartphone wallet from the booking confirmation screen, as well as the booking details page in the checkout.
Finally, guests with passes will also be able to add them to their smartphone wallet from their booking confirmation email.