The Revenue Recognition report offers a comprehensive view of your venue's income, using accrual accounting principles. It provides detailed insights into both recognized revenue (income that has been earned) and deferred revenue (income that is yet to be earned). Additionally, it traces the path of funds from initial transactions to eventual recognition as revenue.
What is this report used for?
This report provides detailed data and information about deferred revenue, accounts receivable, gross revenue and net revenue using accrual accounting, where revenue is recognized when a booking item is redeemed or expires in ROLLER, regardless of when funds are received.
It helps when troubleshooting financial records, reconciling accounts, and pinpointing discrepancies for necessary adjustments.
Note that if you're using cash accounting, accrual data columns are not applicable and will be removed.
While the report may be a bit complex, it's best understood with some knowledge of accrual accounting. Reach out to your account manager or our support team for a customized training session if you'd like to learn more about using it effectively.
Access the report
The Revenue Recognition report is located in the Accounting section of the All reports page in ROLLER.
- From Venue Manager, go to Reports > All reports.
- Search for and select the Revenue Recognition report.
Filter your results
You can filter the report by time period, booking location, payment method, company, product and payment device.
| Filter | Description |
|---|---|
| Date selector | Filter the results by day, date or date range. |
| Booking location | Filter results by where the transaction was processed (eg POS, online checkout or Venue Manager) |
| Payment method | Filter results by the tender type used in transactions (eg cash, card, gift card, membership) |
| Product | Filter results by selected products. If you don't select any product filters, the report includes all products that have bookings in the selected date range, including archived products. When you choose "Select all", the report only shows active products for the time period selected. |
| Payment device | Filter by specific POS or self-serve kiosk device. |
Review overall metrics
At the top of the grid, you'll find an overview of important metrics for the selected time period and filters.
- Funds Received: The total value of actual processed transaction funds during the selected time period and filters. As this report is linked to a product's booking items, gratuities are not included.
- Fee Revenue: The total value of fees processed within the chosen time frame and filters.
- Tax Collected: The overall amount of tax gathered during the selected time period and filters.
- Discounts: The total value of redeemed discounts for the specified period and filters.
- Deferred Revenue*: The total change in deferred revenue for the period, as per the selected filters.
- Gift Card Deferred Revenue*: The total change in revenue from gift card deferred revenue for the specified period and filters.
- Accounts Receivable*: The total change in accounts receivable (amounts owed for redeemed or expired tickets) based on the selected filters.
- Gross Revenue*: The total recognized revenue for the period, including tax, as per the selected filters.
- Recognized Discounts*: The total value of recognized discounts for the period, as per the selected filters.
- Tax Payable*: The total tax included in gross revenue for the period that is payable now, based on the selected filters.
- Net Revenue*: The total gross revenue minus any discounts and tax for the period, based on the selected filters.
* These items appear in the report when using the accrual accounting method in ROLLER.
Three types of report entries
In the revenue recognition report for each booking item, you'll come across three types of entries.
| Entry type | Definition | Example |
|---|---|---|
| Transaction | Payment or refund | Any payment or refund made to a booking. Whenever you handle a payment or issue a refund, it leads to the creation of a transaction event line item, which may have either a positive or negative value. |
| Recognition | Redemption &/or expiry of tickets for accrual accounting. Funds received for cash accounting. | A ticket is either redeemed at your venue or it expires based on the validity for the product. |
| Adjustment | The shift of funds between the various revenue accounts when changes are made to bookings, with all adjustments occurring on the date the booking changes are made. |
Adding or removing items to an existing booking alters the ticket count and affects how funds are distributed among booking items. |
What data can you see?
Default columns available include:
| Column | Description |
|---|---|
| Record Date | The date and time at which the transaction, recognition or adjustment entry occurred. |
| Entry Type | Whether the entry is a transaction, recognition or adjustment entry. |
| Booking ID | A booking's unique identifier. You can select the booking ID to open up further details about the booking or go to the booking order. |
| Product Name | Name of product sold or redeemed. |
| Funds Received $ | Payments received for the booking item/product for the record date. In this report, funds received are linked to the booking item products sold and as a result, gratuities are not included in payments received. |
| Tax Collected $ | Value of tax collected per booking item (on funds received). |
| Status | Payment status of the booking. |
| GL Code | Name of the reporting or general ledger category. |
| Deferred Revenue $ | The total revenue amount which is assigned as deferred revenue for the booking. Revenue is deferred when you have received the funds for a booking, but the booking item has not yet been redeemed at POS or has not yet expired. |
| Gift Card Deferred Revenue | This tracks revenue changes in gift card deferred revenue over a selected time period. When a gift card is purchased, the amount goes into gift card deferred revenue. When used to purchase a booking, that amount shifts to deferred revenue, with an adjustment to balance. As booking items are redeemed in venue, they move to the appropriate revenue columns. Note: Unused gift card balances won't expire due to regional regulations, remaining in the Gift Card Deferred Revenue column in ROLLER. |
| Accounts Receivable | The booking's total value of accounts receivable. These are the amounts owing for booking items that have been redeemed at POS or have expired, but have NOT yet been paid. |
| Gross Revenue $ | The amount of revenue recognized, inclusive of tax, based on accrual accounting. Revenue is recognized when a ticket is redeemed at POS or expires. For example, if a booking is expired and there is a partial payment, the amount that is paid goes from deferred revenue to gross revenue, and the balance that is not yet paid goes to accounts receivable. |
| Discount Recognized $ | The value of discounts relating to gross revenue. |
| Tax Payable $ | Tax value included in gross revenue and now payable. |
| Net Revenue $ | Gross revenue less tax payable. |
Right-click the table to view other columns available or export the report to see all columns.
Additional columns include:
| Column | Description |
|---|---|
| Booking Location | The sales channel where the booking was created (eg online checkout). |
| Payment Device | The POS or SSK device used to create the booking. |
| Ticket Name | Name of the ticket sold or redeemed. |
| Discount | Value of the discount redeemed. |
| Fee Revenue | Total value of fees applied to the booking. |
| Tax % | The percentage tax rate applied to the booking items. |
| Transaction ID | A transaction's unique identifier. |
| Transaction location | Location where the transaction was captured (eg recurring billing) |
| Gateway ID | The unique identifier from the online gateway your venue uses |
| Ticket Quantity | The number of tickets linked to a booking item. |
| Company Name | Name of any company assigned to the booking. |
| Redeemed ticket quantity |
The quantity of tickets redeemed for the booking. Refunds/cancellations will result in a negative quantity. |
Download the report
You can download filtered results in the report as a CSV or Excel file. Select the download arrow in the top right, then follow the prompts to do so. Learn more