Create and manage guest tabs at POS

Tabs allow you to keep track of order items such as food and beverage for a particular guest or booking so they can settle at the end of their visit.

Enable tabs on POS

1. From Venue Manager, go to POS Settings
2. Switch the Enable Tabs to Yes
3. Select Save Settings

Create a tab

1. After adding items to the cart at POS, click the Add to Tab button
2. Select the Create New Tab option
   
   
   
3. Type in the tab reference number, guest name and (optional) email:
   
   
4. This will add the owing amount to the tab and allow to print a receipt or start a new sale

Add to an existing tab

1. For existing tabs, after adding items to the cart, click Add to Tab
2. Type in the tab reference number of guest name and select from the dropdown
   
   
3. Select Add to Tab 

Manage tabs

1. Select the Search button
2. Go to Unpaid tabs and search via name, booking ID or select from the list displayed
3. From the tab, there are options to add:
   • check-in
   • discount
   • tips
   • refund
   • charge
     
     
     
     
4. Click Charge to finalize payment, upon a successful transaction, there is the option to print a receipt