Create and manage guest tabs at POS

Tabs allow you to keep track of order items such as food and beverage for a particular guest or booking so they can settle at the end of their visit.

Enable tabs on POS

Enable tabs for each individual POS you want to use guest tabs for payment later. 

1. From Venue Manager, select More at the bottom left.
2. Select Settings > Device.
3. Switch on Enable Tabs (pay later).
4. Select Save settings.

Create a tab

1. After adding items to the cart at POS, select Add to tab.
   
   
2. Select the Create new tab option
   
   
   
   
3. Type in the tab reference number, guest name and (optional) email:
   
   
   
   
4. This will add the outstanding amount to the tab, then allow you to print a receipt or start a new sale.

Add to an existing tab

1. For existing tabs, after adding items to the cart, select Add to tab.
2. Type in the tab reference number of guest name and select from the dropdown.
   
   
3. Select Add to tab.

Manage tabs

1. From POS, select the Search button
2. Go to Unpaid tabs and search via name, booking ID or select from the list displayed.
3. From the tab, there are options to add:
   
   
   • Check-in
   • Discount
   • Tips
   • Refund
   • Charge
     
     
     
     
4. Select Charge to finalize payment.
5. Upon a successful transaction, you have the option to print a receipt.