Staff accounts provide employees at your venue with access to ROLLER.
This article will show you how to create a staff member account.
In this article:
Create a staff account
Invite existing users
Invite and activate staff account
Related articles
Create a staff account
- In Venue Manager, navigate to Settings > Staff
- Click Add a staff member or Create staff member
- Complete the following fields [* required fields]:
Name* |
First name (given name) and last name (surname) of the staff member |
Email* |
Email address of the staff member which must be unique |
Role* |
Assign a staff role. The role determines their permissions within ROLLER. The default roles are Administrator, Manager, Booking Agent, POS Operator and Dashboard - each with its own set of default permissions. If you're on a Pro plan or above, you can also implement your own customised staff roles. |
Display name |
Nickname used in ROLLER applications |
POS PIN |
A unique numeric code to enable a staff member to quickly login to the ROLLER Point of Sale. This code is autogenerated but can be modified. |
- Once complete, click Save and send invite.
- The staff member will now be added to your ROLLER account.
Invite existing users
Email addresses must be unique in ROLLER. No two staff member accounts (even in unrelated venues) can use the same email address. If a staff record with the same email address exists, a pop up will appear asking if you want to give the existing staff member access to your venue.
Click Confirm to grant access to your venue. The staff member will use their existing credentials to sign in.
Invite and activate staff account
Email invite
ROLLER will email the staff member a welcome email with the subject line "Invitation from [YourVenueName]".
Account activation screen
As a staff member:
- Enter a contact number and set a new password.
- Once finished, click Activate account. You will be taken to the sign in screen where you can use your email and password to access ROLLER apps.
HQ multi-location staff access
If you operate multiple ROLLER accounts, you can configure a staff member's access to different accounts. For information on setting up HQ staff access, see Managing HQ staff and roles