Staff roles and permissions

Staff roles allows you to manage the access permissions and privileges of staff members using ROLLER. 

By assigning a staff member a role, you enable and restrict their access to functionality within different areas of ROLLER.

In this article:

System roles
Create custom roles
Role permissions

System roles

The default system roles in ROLLER are Administrator, Manager, POS Operator, Booking Manager and Dashboard. Each role has its own set of default permissions.

To view permissions for each system role:

1. From Venue Manager, go to Settings > Staff > Roles.
2. The roles for your venue appear showing how many active members there are per role. 
3. Click the options menu for a system role (three dots).
4. Click View.
5. The list of role permissions appear. Default permissions enabled for the role are checked.

Create custom roles

Custom roles allow you to create your own roles and permission levels for staff.

To create a custom role:

1. From Venue Manager, go to Settings > Staff > Roles.
2. The staff roles page will display a list of roles and the quantity of active staff members per role.
3. Click the + Create role button in the top right.
4. Name the new role and select an Associated role to a system role (Administrator, Manager, Booking Agent, POS operator or Dashboard).
   
   This association is used to inherit any future role permissions that are created and provide staff members with appropriate system notifications and announcements.
   
   
5. Modify the permissions of the role as required.
   
   You can select or deselect a group of permissions using the Select: All / None  toggle options.
   
   
6. Once complete, click Save Changes at the bottom of the page to publish the role.

To edit an existing staff member's custom role permissions:

1. From Venue Manager, go to Staff > All roles.
2. Click the options menu (three dots) for a custom role. You can only edit permissions for custom roles you have created.
3. From the drop-down, choose Edit.
4. Enable or disable permissions as required. 

Role permissions

The sections below define the staff permission options you can enable using custom roles to have access to specific features and functions in:

Venue Manager
Bookings
POS
Venue settings
Reporting

Venue Manager 

Administrators and managers have all venue manager permissions enabled by default. View the default permissions for other roles by going to Settings > Staff > Roles. 

Bookings

Administrators and managers have all bookings permissions enabled by default. View the default permissions for other roles by going to Settings > Staff > Roles. 

POS

View the default permissions for all staff roles by going to Settings > Staff > Roles. 

Venue settings

Administrators have all venue settings permissions enabled by default. View the default permissions for other roles by going to Settings > Staff > Roles. 

Reporting

Administrators have all reporting permissions enabled by default and managers have all except the ability to manage scheduled reports. To enable for other staff members, you'll need to create a custom role.