The Staff Gratuity report lists all the tips collected and assigned to staff or tipping pools for a specific date or time period. You can also filter the tips by payment method, tip assignee and specific POS device.
The reporting permission Can access Operations reports is required to access the Staff Gratuity report. Administrators and managers have this permission enabled by default.
Before running the report, make sure you adjust the timeframe for the day or date range you want using the calendar drop-down filter.
The report provides the following data for the date range and filters selected:
|Transaction date||When the tip payment was made|
|Booking ID||The booking ID linked to the gratuity payment|
|Booking total||Value of the tip payment|
|Tip amount||Value of the tip payment|
|Tip assignee||Who the tip was assigned too (name of staff member or general pool)|
|POS operator||Who collected and processed the tip in POS|
|Payment method||Payment method used to make the gratuity payment|
|Gateway ID||Payment gateway ID|
|POS device||POS device name|
||Can show tip assignments for staff or groups of staff that do not have ROLLER accounts. This information is entered in POS at the time of processing the tip.|
To download the report, click the download icon in the top-right corner of the screen. You can download to CSV, Excel or PDF.