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Till Reconciliation report

The Till Reconciliation report shows all of your venues closed POS till summaries over a selected date range.

The permission Can access Operations reports is required for staff to access the Till Reconciliation report. Administrators and managers have this permission enabled by default.

What is this report used for?

The Till Reconciliation report shows all of your venues POS till summaries over a selected date range.

Use this report is to see the summaries of closed till sessions broken down per day for each POS device. 

Example

You notice that some reports are showing a POS device that took a really high balance of cash. By running the Till Reconciliation report, you see that this is because the end date for that session is a few days after the start date (ie session runs over a few days) which inflates the figures. Instead of reporting the figures per day, it's reporting the figures over multiple days.

How does it work?

  • Once you close off the till(s) at the end of the day, the data will feed into this report. Note that once a till is closed off, you cannot adjust the balance.
  • It is also very important to open and close the till(s) on the same day. Otherwise it will throw off the data as it will take into account sales data for a few days.

What data can you see?

Default columns available in the grid are:

  • Device is the name of the POS device used for that Till Session
  • Till start is the start date and time of the Till Session
  • Till end is the end date and time of the Till Session
  • Cash Takings is the amount of cash that was taken during the Till Session
  • Cash Refunds is the amount of cash refunds that were issued during the Till Session
  • Cash Float is the amount of cash that was in the Till at the beginning of the Till Session
  • Cash In is the amount of additional cash that was added in to the float during the till session. 
  • Cash Out is the amount of cash that was manually taken out of the float during the till session.
  • Cash Counted is the total cash counted including float
  • Card Takings is the amount taken via Credit Card during the Till Session
  • Variance is the difference between the amount of expected cash versus the amount of cash you actually have on hand after closing the till.

Right-click the table to add additional columns:

  • Card Takings is the total amount of takings using the card tender type.
  • Card Refunds is the total amount refunded to the card tender type. 
  • Gift Card Takings is the total amount of takings using the gift card tender type.

  • Discounts is the total value of discounts applied excluding staff discounts. 

  • Staff discounts is the value of the discounts that was processed that falls under staff discounts

FAQs

What does it mean if my till session has run over multiple days?
This will happen if the tills are not closed off before the end of each day. Till sessions will begin automatically when transactions are processed; however they must be closed manually within each POS device.

What if I’ve incorrectly counted my cash or I’ve typed the wrong amount when cashing out at the end of the day?
Unfortunately this cannot be amended directly from ROLLER; however once the report has been exported this can be edited by using Excel.
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