This guide shows you how to add new tax options and then adjust the tax for specific products.
A product always uses the default tax rate unless a tax override is applied within a product. All changes to tax rates take effect immediately.
Create tax rates in Venue Manager
To customize tax rates at a product level, you must add all the tax rates you wish to use at a venue level. You can then assign the tax rate at the product level (see section below).
- From Venue Manager, go to Settings > Account > Tax & fees
- Click Unlock to make changes in the top right-hand corner of the screen
- Click Add tax to add in tax rates. One rate must be selected as the default. The default rate is applied by default to all new products
You can then add multiple tax rates if you wish to override the default tax rate for an individual product. You can apply a unique tax rate for each ticket variation, but you cannot add multiple tax rates to the same ticket variation.
You can also choose to show or hide the tax line item on receipts and invoices by ticking or unticking the Hide tax labels on receipts and invoice options.
- Click Save