This guide walks through how to add new tax rates to Venue Manager, and then adjust the tax for specific products.
Products will always use the default tax rate unless a tax override is applied at the product level. All changes to tax rates take effect immediately.
Create a new tax rate in Venue Manager
To customize tax rates at a product level, you first need to add all the tax rates you wish to use in your Venue Manager settings. To do so, follow the steps below.
- From Venue Manager, go to Settings > Account > Tax & fees.
- Select Unlock to make changes in the top right-hand corner of the page.
- Select Add tax to add a new tax rate.
One rate must be selected as the default. The default rate is applied to all new products. - You can also choose to show or hide the tax line item on receipts and invoices by selecting or deselecting the Hide tax labels on receipts and invoice option.
- Select Save
You can apply a unique tax rate for each ticket variation you have, but you cannot add multiple tax rates to the same ticket variation.
Customize tax rates at a product level
After you've added the tax rates you want to use to Venue Manager, you can now override your tax rate default at the product level by assigning a specific tax rate.
For more on creating and customizing products, refer to the guide Create your products.