This article introduces the different types of products that you can create, example uses and links to articles on how to create and edit each product.
Session pass
The session pass allows you to sell allocated times for activities such as trampoline park sessions or laser tag sessions. This product must always be used in conjunction with resources to help manage capacity.
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Learn how to create session passes
Standard pass
The standard pass allows you to sell:
- Event tickets for specific dates
- Day passes for single use
- Passes that guests can redeem one or more times during a period of time you have defined, such as multi-passes (every Sunday for the next month)
- Season and annual passes
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Learn how to create standard passes
Party packages
Party packages allow you to sell parties with inclusions that are dynamically calculated based on the number of guests booked without requiring guests to complete any forms. You can also allow the guest to choose their own variations for inclusions when booking the party online. This saves you time by making the process for booking parties simple for your guests and your staff.
| Use party packages if you want to ... | Examples |
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| Schedule guest use of different venue resources such as party rooms and attractions | 2-hour party with 1-hour jump time in the trampoline area followed by 1 hour in a party room |
| Automatically calculate stock items or add-ons included based on the number of party guests | 1 pizza per 5 guests 1 pitcher of soda per 5 guests |
| Set the number of stock items or add-ons included per guest or per package | 1 pair of jump socks per guest 1 birthday t-shirt for the guest of honor |
| Allow guests to choose their own variations for party package inclusions | Pizza toppings: pepperoni, vegetarian or BBQ chicken |
| Add buffer time for cleaning | 15 min buffer time to clean a party room resource before the next party starts |
Learn how to create party packages
Recurring pass
The recurring pass product type uses the sessions builder to sell term-based classes to guests such as regular sessions for a set time duration or across multiple dates. For example, a summer camp, Monday through Thursday, from 8am - 3pm, or a fitness class every Monday from 7:30 pm - 8:30 pm for 8 weeks.
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The benefit is adjustable pricing. Using the Summer camp recurring pass as an example:
- The camp is scheduled for 4 days (Monday to Thursday) and each day is $30.
- Full price if buying before or on a Monday is 4 x $30 = $120. If a guest purchases the pass on Tuesday, the system automatically adjusts the total price to be 3 days x $30 = $90.
Learn how to create recurring passes
Packages
Packages allow you to combine multiple existing products together to encourage guests to purchase more, for example, to buy food and beverage packages for their function.
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*A party product can be a session pass or a package. By making it a package, you can choose the admission ticket, the food and beverage from your stock and assign custom prices to each.
Memberships
This product allows you to create a membership or season pass that provides discounted entry price or merchandise discounts to members.
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Learn how to create memberships
Gift cards
Gift cards allow you to sell prepaid stored-value cards to guests which can be used as an alternative to cash for purchases and can be used to redeem on other products.
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Learn how to create gift cards
Add-ons
Add-ons are used to upsell guests or provide special offers during the online sales journey before check out.
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Stock
Stock is used for sale and distribution of goods or merchandise within the venue such as food and beverage items, and memorabilia.
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Learn how to create stock items
Cashless cards
The ROLLER cashless integration allows guests to buy, balance check and top up cashless cards on ROLLER POS, and via the online checkout. You can also add cashless card products to bookings in Venue Manager.
With this integration, you'll be able to manage your arcade machines easily by allowing guests to:
- Buy cash, bonus cash and time
- Assign cash, bonus cash and time to RFID cards (eg Intercard)
- Check card balances
- Top-up cards with additional value