How to set up late-night sessions (running past midnight) so they appear as part of the previous day’s schedule in online checkouts.
This helps maximize revenue by making it easier for guests to book late-night sessions — reducing friction, increasing conversions and keeping more slots filled after midnight.
Example: Sessions that run from 12:00 AM to 2:00 AM early Saturday morning will appear in checkouts as starting on Friday night, because it begins right after 11:59 PM Friday.
Before getting started
Make sure you have all of the following ready to go for the product:
- Set your operating hours in Venue Manager, including closing times past midnight (eg Fridays: 10 AM – 2 AM).
- Create resources to manage capacity for the product.
- Create the session pass product or party package product.
- Assign the resources to the product in its product settings.
How late-night sessions appear in checkouts
When properly configured, sessions starting after midnight are shown as part of the previous day’s schedule, reducing confusion for guests during booking.
View the video to see how these sessions appear in online checkouts.
Step 1: Enable after-midnight sessions in checkouts
You'll need to enable after-midnight sessions in the progressive checkout advanced settings. This allows these sessions to show up in checkouts as part of the previous day's late-night sessions.
- From Venue Manager, go to Progressive checkouts > Settings > Advanced.
- Select the option to display after midnight sessions in online checkouts.
- Set the end time for any late-night sessions (eg 2 AM).
Step 2: Update standard operating hours
If you haven't already, set the standard operating hours for the days you open late (past midnight).
From Venue Manager, go to Products > Schedules.
- Select Operating hours at the top right.
- Select the Standard hours box to edit it.
- Set your late-night/early morning closing times (eg Friday, open until 2 AM).
Step 3: Create a regular schedule, linked to operating hours
- From Venue Manager, go to Products > Schedules and select the product you want.
- Create or edit a regular schedule, including late-night days (eg Friday, Saturday):
- Ensure “Last session ends at” is linked to the Closing time in operating hours.
- For example, if Friday’s operating hours are until 2 AM, guests can book sessions from opening until 2 AM.
Remove any customized schedules you may have previously created for late-night sessions that are not linked to operating hours.
- Finalize and check:
- Make sure the product is added to your online checkout.
- Preview the online checkout to see how it appears for guests.
If tickets do not appear as options for guests to select, make sure you've added any new ticket variations you've created to the schedule.