How to create a schedule with sessions that occur at regular intervals, but are not linked to either your venue's opening or closing times
For example, a couple of regular one hour sessions which run Monday to Friday with session start times of 12 PM and 1 PM.
Before getting started
- Set up your operating hours in Venue Manager.
- Create resources for the session pass product to manage venue capacity.
- Create a session pass product and its tickets.
- Assign the resources to the session pass product in the product and ticket settings.
Create the schedule
For this example, you'll need to set the start time and end time for the sessions by unlinking the schedule from the venue's opening times and closing times, then choose a custom time for when the first session starts and the last session ends.
- From Venue Manager, go to Products > Schedules.
- Select the product for the schedule you want to create.
- Select Create schedule.
- Give the schedule a name and description.
Then complete the schedule options as follows.
|First session starts at||
|Last session ends at||
|Allow sessions outside of operating hours||
|Session starts every||
|Tickets and resources||
|Schedule period||Choose when you want the schedule to be available, subject to operating hours:
|Start date||Select the Start date for the sessions to be available.|
|Maximum booking window||Select the maximum booking window for guests to be able to book into the future. The maximum booking window automatically extends each day on a rolling basis.|
Select Save. Session tickets will be available at the specific times, dates and days you've specified, within operating hours, unless you choose to allow sessions outside of operating hours.
- Create a booking in Venue Manager and go through the booking flow for the product.
- Add the product to an online checkout and go through the online purchase flow for the product.
- Add the product to a POS menu, launch the relevant POS device and check the tickets are available on the right days and times.
If sessions are not appearing how you think they should be, check how your operating hours are set up, including any scheduled changes and any temporary hour overrides to standard hours.