A step-by-step guide on sending a waiver email to prompt new or existing guests to sign their waiver.
Skip to:
- Sending a new waiver request
- Sending a waiver request to an existing waiver holder
- Customer-facing waiver email preview
Sending a new waiver request
- Hover over Guests on side navigation menu > select Waiver Holders
- In the top right, click Send waiver request
- A pop-up window will appear, allowing you to enter in the recipient's name and email address
- Click Send when complete
Sending a waiver request to an existing waiver holder
- Hover over Guests on side navigation menu > select Waiver Holders
- Search for an existing waiver holder by using their name or filtering by the date they signed or waiver status (Active, Expired and Deactivated)
- Click more (3 dot button) > then click Send new waiver request
- Click Send (as the details will automatically pre-populate with the existing guest's details)
Customer-facing waiver email preview
Whether you're sending a waiver request email to a new or existing waiver holder the email they receive will be the same and look something like below:
