This guide shows you how to configure waiver settings for requiring waivers to be assigned when your front-of-house staff redeem tickets at POS and the option to send automatic waiver expiry reminder emails. These settings help make sure waivers are signed by guests prior to participating in an activity and keep waiver records up-to-date.
You do not need to republish a waiver to change these settings.
Add-on feature
Protect your venue against liability and improve the guest experience with digital waivers. To unlock the waivers add-on, contact your account manager or the support team.
Learn moreAdjust waiver settings
Adjust these settings to require waivers when redeeming bookings at POS and set an automatic wavier reminder email.
- From Venue Manager, go to Documents > Waiver > Configuration.
- Select Unlock to make changes.
- Adjust the following two settings as needed:
- Waivers are required to check in: Waivers are required to be attached to tickets prior to being able to redeem guest tickets at POS.
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Send waiver expiry reminder email 2 weeks before expiry: An email reminder is sent to guests to sign a new waiver.
- Select Save.
Want to bypass this setting for large group bookings? See the section Redeem tickets for large groups in the guide Search for bookings and redeem tickets at POS.