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Create your POS devices

ROLLER POS supports selling through multiple point-of-sale (POS) devices at your venue. You must create a POS device in ROLLER for each physical POS device in your venue.

This guide shows you how to create a new POS device using a template, a new standalone POS device or a new POS template in Venue Manager. 

POS devices allow you to sell products at your venue. There is a maximum number of POS devices that can be created in ROLLER depending on your subscription. Templates are available on a Pro plan and above. Contact your account manager or the support team to upgrade. 

Create a POS device

You can create POS devices using templates or you can create standalone, individual POS devices.

We recommend creating POS devices using templates for venues that use multiple POS devices selling the same products. Then when you make a change to a POS menu, simply edit the template and changes are reflected in all linked devices.

From Venue Manager, go to Venue Manager > Apps > Point of Sale.

Click Create a device at the top of the page. 

Then, select the device type:

New device using a template

Select this device type to create a new device using an existing template with the same POS menus. 

Select the existing template you want from the template dropdown. 

Then customize the new device settings:

  1. Enter the device name (eg Reception 1, Cafe 1).
  2. Enter a starting till float (optional).
  3. Set the device screen size.
  4. Allow mass ticket redemption (optional).
    • Set a minimum quantity to allow mass redemption of tickets within a booking.
    • Enabling this setting bypasses waiver allocation at redemption.
  5. The POS menus are the same as the selected template's menus.

    If you edit a menu, the device unlinks from the template selected. Any future changes to the template menus won't be reflected in the device.

  6. Click Save.
New device

Select this device type to create a new, individual device with custom menus that are not synced to any template or other devices. Individual POS devices can't be linked to a template at a later date.

Then set up the device settings and custom POS menus:

  1. Enter the device name (eg Reception 1, Cafe 1).
  2. Enter a starting till float (optional).
  3. Set the device screen size.
  4. Allow mass ticket redemption (optional).
    • Set a minimum quantity to enable the mass redemption of tickets within a booking.
    • Enabling this setting bypasses waiver allocation at redemption. 
  5. Click Add menu.
  6. Enter in the Menu name (eg Day tickets) and select an icon to help distinguish your menu.
  7. Click Add products.
  8. Use the search bar to type in the name(s) of your products and select any that you want to add. Click Apply. Learn more about creating and editing your POS menus.
  9. Repeat steps 5 to 8 for any other menus you wish to add to this POS device.
  10. Click Save.
New template
Select this device type to create a new template that you can use to sync menus across multiple POS devices. If you don't already have a template set up, this option is recommended. Learn how to set up your POS templates.

Edit your POS devices

If you want to edit the menu for a device which is linked to a template, then you must edit the menu from within the template, not the individual POS device. Any changes to the template device then syncs across all devices linked to the template.

If you want to edit the menus for POS devices which are linked to a template, edit the template:

  1. From Venue Manager, go to Apps > Point of Sale > Templates.
  2. Click the options menu (3 dots) for the template or device and select Edit.
  3. Click Unlock to edit in the top-right corner of the page. 
  4. Make the changes you want to the menus of the linked devices. See how in Create and edit POS menus.
  5. Click Save once done.

If want to make changes to an individual POS device, edit the POS device:

  1. From Venue Manager go to Apps > Point of Sale > Devices.
  2. Click the options menu (3 dots) for the template or device and select Edit.
  3. Edit the device settings. 
  4. Select a menu to edit.
  5. Click Unlock to edit menus. 
  6. Make the changes you want to the menus. See how in Create and edit POS menus.
  7. Click Save once done.

Before you edit a menu for a POS device linked to a template, you are asked to confirm that you want to edit the device and unlink it from its template, and if not, you're directed to edit the template itself. 

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