This article will show you how to customize an individual POS device's settings to suit your specific needs and to switch between different POS devices so you can update settings for each POS device.
POS device settings
From a logged-in POS device, go to More > Settings > Device. Use the options below to customize its settings.
|Enable "Fast Cash" payments||Fast cash enables processing cash transactions by skipping the whole payments page to take a full cash payment (no change calculation). This speeds up the purchase process particularly during peak periods.|
|Skip "New Guests" details||If data collection isn't necessary, switch this on to skip collecting name, email, address, postcode and phone number.|
|Require Post Code in "New Guests" details||Makes it mandatory to collect the guest's postcode.|
|Enable postcode autocomplete in "New Guest" details||Automatically adds the guest’s postcode if this has already been captured.|
|Capture Country in "New Guest" details||Makes it mandatory to capture the guest's country for each guest from a preset dropdown list.|
|Default tender to full amount||Defaults cash payments to full tender when you select cash to speed up the purchase process. Please note that if this is not enabled, your staff will need to enter the amount of cash given by the guest.|
|Automatically prompt for modifiers||Prompts for your staff to add, for example, sides to cafe meals or coffee add-ons like sugar and milk. If this setting is not switched on by default, users are still able to add these manually from items in the cart.|
|Capture table numbers||Allows you to type in which table number is to be allocated to the order, and this will display on the production docket.|
|Automatically prompt user for table number before payment||This option is only displayed if the 'Capture table numbers' switch has been toggled on. It will prompt the POS operator to type in the table number before taking payment.|
|Print production dockets||Allows sending production dockets to the kitchen or cafe. Please read our article on stock items if you plan to use this setting.|
|Print tickets||Allows the ability to print tickets from POS.|
|Print master tickets||Allows the option to print master tickets from POS. If this setting is turned off, it will default to the itemized ticket template.|
|Authorized POS PIN is required for reprinting tickets||Requires manager authorization (enter POS PIN) before a receipt can be reprinted.|
|Auto print receipts||This setting prints receipts immediately after purchase.|
|Auto print tickets||This setting prints tickets immediately after purchase from POS when the POS operator clicks the Go To Booking button.|
|Auto print tickets when purchased||This option is only displayed if the Auto print tickets switch has been toggled on. This option prints tickets upon full payment.|
|Only print package tickets||This option is only displayed if the Auto print tickets switch has been toggled on. Activating this setting in conjunction with Auto-print tickets will enable printing only the package tickets via ROLLER Connect. Please note that this option is only available for package products.|
|Auto check-in on purchase||Will automatically redeem tickets bought. This setting is ideal for all points of entry.|
|Auto check-in when waivers are attached||Will automatically redeem tickets when a valid waiver is attached.|
|Allow users to undo check-ins||Allow your staff to undo ticket redemptions if required.|
|Enable discounts||Enables discount codes to be available on POS.|
|Enable custom discount||Allows custom discounts to be applied in dollar amount or set percentage. This requires the Manager Code for approval.|
|Enable custom discount without authorized POS PIN||Allows custom discounts to be applied without requiring a manager PIN approval.|
|Enable complimentary||Allows the user to process complimentary bookings with a manager PIN for approval. All items will be marked as complimentary, including items added to a booking marked as complimentary.|
|Require reason for opening till||This setting allows opening the till and requiring additional steps such as leaving a till note. Toggle this to No if it's not required.|
|Enable tax override||To activate this option for all POS devices, please log a request.|
|Automatically revert sell date to current date after each sale||This reverts to the current date after each sale. As the most common scenario for buying tickets at your venue is for the current day, should your staff need to put through a transaction for a future date, it will default back to the current date for all other sales once it's been processed.|
|Use small POS tiles||Allows fitting more items on the POS menu screen by reducing the size of the tile for each item.|
|Enable Tabs (pay later)||This option gives the ability to start a Tab that the guest can settle before they leave.|
|Language||Change language for the POS device by selecting from the drop-down menu.|
|Device Timeout||This setting allows you to set an automatic logout if there is no activity after a certain amount of time. This is set to Never by default. Adjust this by sliding the circle to the number of minutes you would like the device to log out after no activity (eg 15 minutes).
Switch POS devices
To enable settings for each of your individual POS devices, you'll need to switch between POS devices. To do so:
- From a logged-in POS device, select More > Settings > Device.
- Scroll to the bottom of the page and select Deactivate Device.
- Choose a new POS device from the list of available devices.
If the other POS device you're trying to select is greyed out, this means it is in use and cannot be deallocated from your POS device. To deallocate a POS device that's in use and gain access to it, refer to the guide Deallocate and assign a new POS device.