This article will show you how your ROLLER password can be reset.
In this article:
Resetting your ROLLER password
- Navigate to https://launchpad.roller.app/ and click the Forgotten your password? link.
- Enter your email address used to sign in and click Send reset instructions.
- Check your email inbox (or spam folder) for the email.
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Click on the Reset password link to open a new page and create a new password. Your password must be at least 9 characters long.
Resetting your POS PIN
Only a Manager or Administrator can reset POS PINs. Follow the instructions here: Changing staff passwords and POS PINs
Things to know
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Didn't receive a reset password email? We recommend looking in the spam folder. If you don't receive the email after a few minutes please contact your account Administrator.
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Don't have access to your email address? Speak to your account Administrator to change the associated email address to one that you can access.
- Need to reset the password to your ROLLER Support login? Follow the instructions here: How to reset your ROLLER support account