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Reset your ROLLER password

  • Updated

This article will show you how your ROLLER password can be reset.

In this article:

Resetting your ROLLER password

  1. Navigate to https://launchpad.roller.app/ and click the Forgotten your password? link.Screen_Shot_2021-02-24_at_11.06.39_am.png
  2. Enter your email address used to sign in and click Send reset instructions.Screen_Shot_2021-02-24_at_10.39.21_am.png
  3. Check your email inbox  (or spam folder) for the email.Screen_Shot_2021-02-24_at_10.56.04_am.png

  4. Click on the Reset password link to open a new page and create a new password. Your password must be at least 9 characters long.Screen_Shot_2021-02-24_at_10.46.40_am.png

Resetting your POS PIN

Only a Manager or Administrator can reset POS PINs. Follow the instructions here: Updating staff POS PINS

Things to know

  • Didn't receive a reset password email? We recommend looking in the spam folder. If you don't receive the email after a few minutes please contact your account Administrator.

  • Don't have access to your email address? Speak to your account Administrator to change the associated email address to one that you can access.

  • Need to reset the password to your ROLLER Support login? Follow the instructions here: How to reset your ROLLER support account

 

 

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