This guide shows you how your ROLLER password can be reset.
Reset your ROLLER password
- Navigate to https://launchpad.roller.app/ and click the Forgotten your password? link.
- Enter your email address used to sign in and click Send reset instructions.
- Check your email inbox (or spam folder) for the email.
Click on the Reset password link to open a new page and create a new password. Your password must be at least 9 characters long.
Reset your POS PIN
Only an administrator or manager in ROLLER can reset POS PINs. Follow the instructions here: Changing staff passwords and POS PINs
We recommend looking in the spam folder. If you don't receive the email after a few minutes please contact your account administrator.