Manage global POS device settings

This article will show you how to configure global receipt, guest management and tipping settings for all POS devices in your venue.

Set up your receipt settings

From Venue Manager, go to Apps > Point of Sale > Settings.

Under Receipt settings, select the checkboxes to enable the following settings.

Receipt setting	Purpose
Business name	Show your venue's legal business name on receipts. From Venue Manager, go to Settings > Account > Venue settings to edit your legal business name. If not enabled, your venue's trading name displays on receipts as it is in your ROLLER platform.
Display discounts as a single line item	Display all discounts applied to a transaction as a single line item on receipts. If not enabled, all discounts appear on separate line items.
Dockets for stock products	Print dockets for all stock purchases made in POS devices that have production docket printing enabled.
Logo	Add your logo to your printed receipts. When selected, a button appears for you to upload the logo you'd like to use.
Reprintable receipts	Allow receipts to be reprinted multiple times.
Receipts can be emailed from POS	Allow receipts to be emailed to guests from POS and capture valuable guest contact details.
Require manager code	Prevent staff from reprinting receipts without manager-level permission. When selected, a manager must enter their POS PIN before a receipt can be reprinted.
Single line item	Print each item purchased on a separate line. By default, receipts group the same items together and show the quantity of items. When selected, receipts list each item purchased as a separate line item, regardless if they are the same item.
Venue representative	Add a venue representative's name on all POS receipts. Type the name of the representative into the text field.

Set up your guest management settings

Select Banned guests: manager code required to prevent staff from redeeming tickets for banned guests. When enabled, a manager code is required when attempting to admit banned guests into your venue.

Set up your tipping settings

You must enable tipping in your global POS settings for tipping options and a custom amount field to appear on all receipts. You can also specify the default tip assignee in POS. 

1. From Venue Manager, go to Apps > POS > Settings.
2. Under Tipping, select the Enable tipping checkbox.
3. Enter up to four predefined tip percentages for guests to choose from.
   
   You can delete a percentage amount to add a different one.
4. Specify who receives the tip by default in POS:

• • Logged in user
  • General pool

You can change the tip from the default assignee to any other staff member or the general pool when processing the tip in POS.

5. Click Save.