In this article, you will learn all about how POS manager codes work and where they can be altered.
How it works
Manager codes are used as an extra layer of security to prevent staff accounts with limited permissions actioning restricted tasks within the POS.
Administrator and manager staff accounts will only require a manager code for certain restricted tasks like custom discounts, whereas POS operators & other custom roles will require a manager code for many restricted POS tasks.
Where do I set a manager code?
Manager codes are simply the POS pin of any staff account with administrator or manager privileges. So you can have multiple manager codes depending on the amount of administrator and manager staff accounts that have been created in ROLLER.
A manager code will be exactly the same as the POS pin administrators and managers use to login to POS.
Click below to learn more about:
When is a manager code required?
A POS operator will be prompted to key in the manager code for the following scenarios:
- Adjusting settings for current till, till history, device & hardware
- Opening the till outside of a transaction
- Complimentary bookings
- Custom discounts
- Overbooking products
- Refunds
- To re-print a ticket or receipt that's already been printed - to activate this, please log a support request