Add an extra layer of security to your POS devices and restrict staff tasks at POS by setting a manager code.
This guide walks through how POS manager codes work and how you can set them.
How it works
Manager codes are used as an extra layer of security to prevent staff accounts with limited permissions actioning restricted tasks within POS.
Administrator and manager roles will only require a manager code for certain restricted tasks, like custom discounts, whereas POS operators and other custom roles will require a manager code for many restricted POS tasks.
How do I set a manager code?
Manager codes are simply the POS PIN of any staff account with administrator or manager privileges. This means you can have multiple manager codes depending on the number of administrator and manager staff accounts that you've created in ROLLER.
A manager code will be exactly the same as the POS PIN administrators and managers use to log in to POS.
When is a manager code required?
A POS operator will be prompted to key in the manager code for the following scenarios:
- Adjusting settings for current till, till history, device and hardware
- Opening the till outside of a transaction
- Complimentary bookings
- Custom discounts
- Overbooking products
- Refunds
- To re-print a ticket or receipt that's already been printed.