Create and manage party packages with dynamic inclusions

Create a party program by entering the overall duration for the party, then add where guests will spend their time during the party. The party program will apply to any ticket variations you add to the party.

1. Select Create program.
2. Enter the overall duration for your party. Once you save the duration, you can’t change it.
3. Add the resources, where guests will spend their time, for the party:
   
   
   • Select Add resources.
   • Select the resources in the order you want guests to use them, then select Apply.
   • Add the Start and End times for each resource.
     
     For example, if you have jump time for the first hour and an exclusive use of a party room for the second hour, set up the start and end times as shown below:
     
     
4. (Optional) Add buffer time to allow for cleaning before the next party starts:
   
   
   • Select Add buffer time.
   • A Buffer column appears in the Resources table.
   • Enter the buffer time in minutes (eg 15 mins for a party room resource). This buffer time is not visible to guests.
     
     
5. (Optional) Adjust the number of venue resources that can be booked for each party (eg party rooms):
   
   
   • Select Multiple resources per booking.
   • A Max column appears in the resources table.
   • Select the maximum number of resources that can be used.
     
     
6. Select Done.

A timeline of the party program appears. 

To update the party program, click Edit program.

In the relevant fields, enter:

• The price per guest for the party
• The minimum number of guests per party
• (Optional) The maximum number of guests per party. If this is not set, the resource capacity for the party will be used instead.

Add items that are bundled together with the party, such as food and beverage, merchandise, cashless cards or wallets. Bundled together, these items make up the total price for the party. 

1. Select Add item.
2. Select an item you want to include in the party package.
3. The Edit items panel appears. 
4. If you want to change the item's default price, enter an updated unit price. By default, the unit price is the price configured in the product's settings.
5. If you want to dynamically calculate inclusions based on the number of guests:
   
   
   • Under Quantity, select the Guest option (default).
   • Enter how many items for every 'X' number of guests (eg 1 pizza for every 5 guests).  
   • If the number of guests is more than one guest, add a rule for calculating inclusions dynamically. Round up if fewer than 'X' guests. Round down if must be 'X' guests before an additional item is added. 
     
     
6. If you want to specify the number of inclusions per package:
   
   
   • Under Quantity, select the Package option.
   • Enter how many items per package.
     
     
7. For additional items that have variations (eg pizza), you can specify which variation is included in the party package or allow the guest to choose which variation they want while purchasing the party online (eg which pizza toppings they want).
   
   Stock variations are a feature of a Pro plan. If you're on a Lite plan and want to allow guests to choose variations for inclusions, contact your account manager or the support team to upgrade.  
   
   
8. Select Done.
9. The inclusions table updates with the options chosen and update quantity and base price. Repeat the above steps for each inclusion you want to add to the package variation. 

The inclusions table previews the impact of inclusions on revenue for the party. Revenue allocated to the party ticket equals the total price of all guests minus the total price of any inclusions added. This helps you to decide on the right pricing and range of inclusions for your party package.

If you'd like to include different ticket variations for guests to choose when they select the party package product, such as additional guests or different party tiers (eg Classic, Premium, Platinum), you can. 

• Select Add variation.
• Enter a name for the variation (eg Additional guest).
• Enter the price per guest and minimum and maximum (optional) guest numbers. For example, if adding an additional jumper ticket, set the price and minimum number of guests as 1. 
• Select Add items to add and configure additional inclusions for the variation (see above step for more details for configuring inclusions). For example, if adding an additional guest ticket variation, you may want to add inclusions that dynamically calculate based on the number of additional guests selected in the booking.
• Select Done. The inclusions table for the ticket variation updates. Select Add variation to add any other variations to the party package. 

Remember to select the checkbox for any variation that is required for every booking (eg making the base party required if adding an additional guest variation for guests to purchase). 

Under Content, add the product descriptions and image to display in the online checkout.

To add descriptions:

• Select Descriptions.
• Enter the short description that appears under the product name on the checkout products page.
• Enter a detailed description for a longer description of the party that appears when guests select the product.

To add a product image:

• Select Image.
• Select Upload file to upload an image for your product.

You can choose any upsell items you want to offer guests after they've added the party package to their cart. You can add products that are always available for guests to purchase, and products that are restricted to the days and times defined in a stock period. 

1. From Additional options, select Add-ons.
2. For Standard add-ons that are available for all party package session times, select the product(s) from the drop-down, then select Apply.
3. For Restricted add-ons that are only available on certain days and times:
   
   
   • Select a stock period from the drop-down. The stock period sets the days and times for the restricted add-ons. Learn how to create a stock period
   • You can hover over the stock period selected to check the times any product(s) assigned will be available. Restricted add-ons will be offered as upsell items when the stock period availability matches with a session start time the guest selects. 
   • Select the product(s), then select Apply.

Restricted add-ons appear along with any standard add-ons (offered for all sessions) that you’ve assigned to the party package product.

Select from the following additional options to customize the party package.

Add-ons

Choose which items you can offer to guests when the party package is added to the cart in the online checkout. You can choose standard add-ons which are always available or restricted add-ons. Refer to step 5 above to learn more. 

Deposit

Allow guests to make a booking with a partial payment as a fixed amount or a percentage of the total product cost.

Forms

Attach a form to this product to capture additional information about party guests such as the guest of honor's name or any dietary requirements. Learn more about creating forms and adding them to the checkout.

Instructions

Provide the guest booking the party with important information in the confirmation email.

Receipt shows
inclusions

Itemize party inclusions on receipts and in confirmation emails.

Sales period

Change the sales start date and the time period for when online sales close before the party starts. By default, items are sold from the day they are created until 1 hour before start time.

Tax is not
default rate

Change the default tax rate.

Terms &
conditions

Add any additional terms and conditons for the product. These will appear after the venue terms and conditions.

Ticket holder name
captured during
checkout

Capture the name of the party package ticket holder during the online checkout flow.

Waiver

Require that each party guest signs a waiver. Learn more about creating and configuring your waiver settings.

No. A new session-based party ticket is automatically added when creating party packages.

Yes. You can add an additional guest as a ticket variation to the base party package. 

You can bundle together as many stock items, add-ons, fixed-price wallets and cashless cards as you want for your party package. 

Yes. From Venue Manager, go to the Order tab to update the party package. For example, you can change the size of a t-shirt from Large to Medium. And in POS, search for the booking, then select Edit party from the booking summary panel to make your updates.