This guide shows you how to find the reports you need in ROLLER.
To view reports specific to ROLLER Payments, refer to the guide ROLLER Payments reports overview.
Search for reports
From Venue Manager, go to Reports > All reports.
Once on the reporting homepage, you can either manually navigate the page to find the report you require or use the search function.
The search function enables you to instantly filter the reports displayed. Simply type the report name or data type into the search field to refine the reports listed (including any previous version of the report name).
Alternatively, if you're consistently using the same type of reports we would recommend adding them to your favourites for the quickest access.
Manage favourites
You can bookmark your favourite reports so they appear at the top of the reporting homepage.
To favourite a report you just need to click the star next to its name.
You can then unfavourite the report by either clicking the star again or by clicking the x icon near the name of the report at the top of the reporting homepage in the favourites section. This favourite only impacts your staff profile, not all users.
Reporting sections
All reports on the reporting homepage are categorised based on the type of data they produce or what functions they serve for your business.
If you can't find any of the reports listed below, they may not be enabled for your account. Contact the support team for help.
Summary reports
The Daily Summary report presents aggregate performance data.
Sales
This section includes category, product and channel sales reports used to assess revenue performance.
Reports include:
- ROLLER Payments specific reports (for venues using ROLLER Payments)
- Bookings
- Detailed Gift Cards
- Detailed Product Sales
- Gift Card Sales
- Invoices
- Package Product Sales
- Product Revenue by Reporting Category Export
- Product Sales by Channel Export
- Sales by Category Export
- Sales by Modifier
Transactions
This section includes payments, refunds and booking balance reports to reconcile funds processed.
Reports include:
- Bookings Receivables
- Detailed Transactions
- Recurring Payment Log
- Refund by Staff Export
- Transactions by Card Export
- Transactions by Channel
Guests
This section includes guest, attendance and membership reporting data to monitor activity.
Reports include:
- Attendance
- Attendance by Ticket
- Booking Zip Code Export
- Memberships
- Membership Growth
- Membership Redemptions
- Membership Status Log
Operations
Management reports relating to capacity, cash, discount and staff performance.
Reports include:
- Bookings by Staff Member Export
- Discounts by Booking
- Discounts by Staff Export
- Discount Summary Export
- Session Punctuality Export
- Staff Gratuity
- Till Discrepancy by Staff Export
- Till Reconciliation
Accounting
Reports to facilitate financial reporting and accounting integrations.
Reports include:
- Deferred Revenue by Booking
- Ledger Summary
- Revenue Recognition
- Sales Tax
- Trial Balance
- Xero Export (Accrual Method)
- Xero Export (Cash Method)
Custom
Reports include:
- Consolidated Product Sales
- Revenue by Channel
- Session Capacity