Create your products

This article introduces the different types of products that you can create, example uses and links to articles on how to create each product.

Session pass

The session pass allows you to sell allocated times for activities such as trampoline park sessions or laser tag sessions. This product must always be used in conjunction with resources to help manage capacity.

Product examples	Variations
1 Hour Jump Escape Room - Pan's Labyrinth Lock in event 7pm-midnight Venue hire 2 Hour Party Playgroup 8am to 12pm	Off peak session, peak session Adult, child, concession, family All access, rock-climbing only Party Group Admission, Additional guests Full Venue Hire Area X, Full Venue Hire Area Y

Learn how to create session passes

Standard pass

​The standard pass allows you to sell:

• Event tickets for specific dates
• Day passes for single use
• Passes that guests can redeem one or more times during a period of time you have defined, such as multi-passes (every Sunday for the next month), and season and annual passes

Product examples	Variations
Day Pass	Early-bird, standard admission Single admission, group rate Adult, child, concession, family Mon - Fri, Weekends & Public Holidays Peak day pass, Off-peak day pass

Learn how to create standard passes

Recurring pass 

The recurring pass product type uses the sessions builder to sell term-based classes to guests such as regular sessions for a set time duration or across multiple dates. For example, a summer camp, Monday through Thursday, from 8am - 3pm, or a fitness class every Monday from 7:30 pm - 8:30 pm for 8 weeks. 

Product examples	Variations
Summer camp, Monday to Friday, 8am to 4pm Fitness bootcamp	Adult, child, concession Expert, Intermediate, Novice

The benefit is adjustable pricing. Using the Summer camp recurring pass as an example:

• The camp is scheduled for 4 days (Monday to Thursday) and each day is $30.
• Full price if buying before or on a Monday is 4 x $30 = $120. If a guest purchases the pass on Tuesday, the system automatically adjusts the total price to be 3 days x $30 = $90.

Learn how to create recurring passes

Packages

Packages allow you to combine multiple existing products together to encourage guests to purchase more, for example, to buy food and beverage packages for their function.

Product examples	Variations
2 Hour party package*  Food package Boat ride & dinner	Party Guest (1 x party guest, 1 x shirt, 1 x soda) Food combo (1 x Chicken burger, 1 x soft drink) Boat & steak dinner (1 x boat admission, 1 x steak dinner)

*A party product can be a session pass or a package. By making it a package, you can choose the admission ticket, the food and beverage from your stock and assign custom prices to each. 

Learn how to create packages

Memberships

This product allows you to create a membership or season pass that provides discounted entry price or merchandise discounts to members.

Product examples	Variations
Annual membership Monthly recurring membership Gold, Silver, Bronze membership Family membership Ski Season Pass Wakepark membership - 2 wake boarding sessions per week	Adult, child, concession Gold, Silver, Bronze Family of 4, additional family member

Learn how to create memberships

Gift cards

Gift cards allow you to sell prepaid stored-value cards to guests which can be used as an alternative to cash for purchases and can be used to redeem on other products.

Product examples	Variations
Gift card Gift voucher	$10,$50,$100 gift card Custom amount gift card $49 Single Admission, $100 Family Admission

Learn how to create gift cards

Add-ons

Add-ons are used to upsell guests or provide special offers during the online sales journey before check out. These cannot be sold standalone online (ie without a standard or session pass product). 

Product examples	Variations
Worldpay storecard Outdoor cinema seating Jump Socks Donation	Cinema - Ultimate bean bag Worldpay storecard denominations ($10, $30, custom amount) Large jump socks, Medium jump socks, Small jump socks

Learn how to create add-ons

Stock

Stock is used for sale and distribution of goods or merchandise within the venue such as food and beverage items, and memorabilia.

Product examples	Variations
Socks, t-shirts, merchandise Hot drinks, cold drinks, beer Sandwiches, pizza Coffee	Large, medium, small Cappuccino, latte, americano

Learn how to create stock items

Cashless cards

The ROLLER cashless integration allows guests to buy, balance check and top up cashless cards on ROLLER POS, and via the online checkout. You can also add cashless card products to bookings in  Venue Manager. 

With this integration, you'll be able to manage your arcade machines easily by allowing guests to:

• Buy cash, bonus cash and time
• Assign cash, bonus cash and time to RFID cards (eg Intercard)
• Check card balances
• Top-up cards with additional value

Learn how to create cashless cards